play exchange

play exchange App support

Contact
+91 5910676584

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The play exchange:

Q1: How to log in after installing the play exchange?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) to securely log in without needing a password or email. This streamlined process makes logging in quick and easy.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP within the given time, you can initiate a live chat with the app's support system for assistance. This should help resolve any issues with the OTP process.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active phone number associated with it. If the number has changed, send your updated KYC details to the customer support via email for assistance with account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This should fix any compatibility issues and provide a seamless gaming experience.

Most Asked Questions Related To Withdraw In The play exchange:

Q1: What is the minimum withdrawal amount in the play exchange?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not including bonus amounts. This restriction allows users to only withdraw their genuine earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all required KYC details are completed and saved within this app. This includes linking your Aadhaar card, UPI, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app typically takes between 30 minutes to 3 hours to complete due to its fast and stable services. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can happen when payments are not processed as expected.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to find out why your withdrawal request is failing. If the funds aren't added to your wallet account within 24 hours, you can contact their care centre for assistance.

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